Privacy Policy

1. Introduction

GenEdge Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online learning platform.

By using our service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Account credentials and profile information
• Payment and billing information
• Educational background and preferences
• Communication preferences

2.2 Usage Information

We automatically collect certain information about your use of our platform:

• Course progress and completion data
• Learning preferences and behavior patterns
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information from third-party sources, such as:

• Payment processors (Razorpay)
• Analytics services (Google Analytics)
• Social media platforms
• Educational partners and affiliates

3. How We Use Your Information

We use the collected information for various purposes:

• Providing and maintaining our educational services
• Processing payments and managing subscriptions
• Personalizing your learning experience
• Tracking progress and providing analytics
• Communicating with you about courses and updates
• Improving our platform and services
• Ensuring security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We may share your information with trusted service providers who assist us in operating our platform:

• Cloud hosting and storage providers
• Payment processing services
• Email and communication services
• Analytics and monitoring tools
• Customer support platforms

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from government authorities
• Court orders or legal proceedings
• Protection of our rights and property
• Emergency situations involving public safety

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection
• Incident response and breach notification procedures

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

7.2 Cookies and Tracking

You can control cookies and tracking technologies through your browser settings. However, disabling certain cookies may affect the functionality of our platform.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending you an email notification
• Displaying a prominent notice on our website

Your continued use of our service after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: